Reputation Score is the only metric that goes beyond ratings & reviews to give the most-detailed view of what people say, feel and think about a business.


Understanding Your Rep Score

See three tips and next steps your business can act on today based on your Score.

Manage Your Reputation

Learn how you can improve your brand experience, perception and results with the Reputation Platform.

Good Reputations Pay Off

Businesses that manage their reputations increase sales, save time and proactively mitigate risks.

Top Brands Trust Reputation

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How It Works

Reputation Score aggregates your entire reputation across millions of data points into a single metric, allowing you to fully understand overall brand health and future growth potential.


The patented algorithms behind Reputation Score are based on over a decade of deep machine learning and provide businesses of all sizes with a reliable index of brand performance.


Key areas of Reputation Score include Visibility, Engagement and Sentiment to deliver the most-accurate view of what people feel, say and think about a business. Factors of these categories include: Star Rating, Search Impressions, Social Engagement, Listing Accuracy, Review Volume, Review Spread, Review Recency, Review Length and Review Responses.


Scores can fluctuate from day-to-day based on current feedback results and business activities. Reputation Clients can access their score details directly within the platform dashboard and scores presented here may differ from the in-platform score.

About Reputation